Privacy Policy

This Privacy Policy describes how Sunsin Yazılım A.Ş. ("Sunsin", "we", "us", or "our") handles information in connection with the mobile game Dr. Hole – World Tour (the "Game").

Our approach is to collect as little as possible. The Game does not require an account, and we do not ask for or collect your name or email address.

Sunsin Yazılım A.Ş., an independent games studio incorporated in the Republic of Türkiye (Trade Registry No. 1140644), is the controller responsible for the limited data processed through the Game.

For any privacy question or request, you can contact us at aj@sunsin.studio.

We do not collect information that directly identifies you, such as your name, email address, phone number, or precise location. The Game and its advertising partner process the following limited, mostly technical information:

• Device and technical data — such as device model, operating-system version, language, and region;
• Advertising identifier — such as Apple’s IDFA or Google’s Advertising ID, used to serve and measure advertising, and used for tracking only where you allow it;
• IP address and coarse location — your IP address is processed by our advertising partner to deliver ads and to infer approximate location at country or city level. We do not collect GPS or precise location;
• Advertising data — such as which ads were shown, viewed, or tapped, and whether an ad led to an action in the Game;
• Usage and gameplay data — such as levels played, features used, and session length, in aggregated or pseudonymous form;
• Diagnostics — such as crash reports and performance data that help us fix problems.

This information is not used to build a profile that identifies you by name, and we never receive your payment-card details — in-app purchases are handled entirely by the app store.

We use this information to:

• run, maintain, and improve the Game;
• diagnose crashes and fix bugs;
• show advertising and measure how it performs (see below);
• keep the Game secure and comply with our legal obligations.

On Apple devices, the Game asks for App Tracking Transparency (ATT) permission. We use this permission only for advertising and measurement — for example, to show more relevant ads and to understand how ads perform.

You are free to decline, and the Game will keep working. You can change your choice at any time in your device’s privacy settings.

The Game is free to play and is supported by advertising. Ads are delivered by Google AdMob, a service provided by Google LLC and, for users in the European Economic Area, the United Kingdom, and Switzerland, by Google Ireland Limited.

To select, deliver, and measure the ads you see, Google AdMob collects and processes limited information from your device, including:

• your device’s advertising identifier (Apple’s IDFA or Google’s Advertising ID);
• your IP address, and approximate location inferred from it at country or city level;
• device and app information, such as device model, operating-system version, language, and the app you are using;
• ad interaction data, such as which ads were shown to you, how long they were viewed, and whether you tapped them.

Google acts as an independent controller or processor for this data depending on your region, and handles it under its own privacy policy. You can read how Google uses information from apps that use its services at the links below:

Google Privacy Policy · How Google uses information from sites or apps that use its services · Google’s ad technology providers

Ads may be personalised or non-personalised. Personalised ads use the advertising identifier and past ad activity to make ads more relevant to you; non-personalised ads are based only on general context, such as your approximate location and the content of the Game, although they still require limited data for frequency capping, reporting, and fraud prevention. Where your consent is required — for example in the European Economic Area and the United Kingdom — personalised advertising is used only if you have given it, and declining does not stop you from playing.

We do not sell your personal information, and we do not share it with advertisers so that they can identify you.

We use third-party analytics and crash-reporting tools to understand how the Game is used and to improve it. This information is used in an aggregated or pseudonymous form and is not used to identify you personally.

We do not sell your personal information. We share limited information only with:

• service providers who help us run the Game, such as advertising (Google AdMob), analytics, and hosting providers;
• app stores and platforms, such as the Apple App Store and Google Play, under their own terms;
• authorities where required by law, or to protect our rights, our users, or the public.

The Game is intended for a general audience and is not directed at children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will delete it.

We keep information only for as long as needed for the purposes described in this Policy. Much of the data we process is aggregated or pseudonymous, and diagnostic data is retained only for a limited period.

The Game is available in many countries, and the service providers we use may process data in countries other than your own. Where data is transferred internationally, we take steps to ensure it remains appropriately protected.

Depending on where you live, you may have rights to access, correct, delete, or object to the processing of your personal information — for example, under the GDPR (EEA/UK), the KVKK (Türkiye), or the CCPA (California).

Because we do not hold accounts or contact details, we may need certain technical information (such as your advertising identifier) to locate any data that relates to you. To make a request, contact us at aj@sunsin.studio.

You can also use your device controls at any time. On iOS, open Settings → Privacy & Security → Tracking to withdraw tracking permission, or Settings → Privacy & Security → Apple Advertising to limit ad personalisation. On Android, open Settings → Privacy → Ads to reset or delete your advertising ID and to opt out of ad personalisation. You can also manage Google’s ad settings at adssettings.google.com.

Google Ad Settings · How Google uses cookies and identifiers in advertising

We take reasonable technical and organisational measures to protect information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

We may update this Privacy Policy from time to time — for example, when we add new features or change the partners we work with. When we do, we will revise the "Last updated" date on this page, and material changes take effect once the updated Policy is made available.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at aj@sunsin.studio.